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Contact

One inbox per topic. We read everything.

General support & feedback

Bug report, feature idea, confused moment in the dashboard, or just hello — this is the right inbox.

hello@dropscope.app

Privacy requests

Data export or deletion requests under GDPR / CCPA. We respond within 30 days regardless of jurisdiction.

privacy@dropscope.app

Security disclosures

Found a vulnerability? Please email us before disclosing publicly. We aim to triage within 48 hours.

security@dropscope.app

Billing & plan changes

Refunds, prorated cancellations, plan upgrades, invoicing requests for Agency customers.

billing@dropscope.app

Press & partnerships

Writing about DropScope, building an integration, or running a podcast? Email press@dropscope.app with a short note about what you're working on. We can usually turn around a press kit, demo account, or interview within a couple of days.

Response times

DropScope is built by a small team. Most messages get a reply within 1–2 business days. Pro and Agency customers get priority — flag your plan in the subject line.